Refund Policy

Nothing is charged before delivery

MechBazar is Cash on Delivery only. You pay nothing when you place an order or booking, so cancelling before delivery or before the mechanic starts work costs you nothing and there is no refund to process.

When a refund is due

A refund arises only where you have already paid cash and are entitled to money back — an approved return, a wrong or damaged item you have already paid for, or a service charged but not delivered. In those cases the full amount you paid is refunded, including delivery charges where the fault was ours or the vendor’s.

How refunds are paid

Because you paid in cash, there is no original transaction to reverse. Refunds are paid to the bank account or UPI ID you provide with your return request. Please enter the account holder name, account number and IFSC — or a valid UPI ID — carefully, as refunds delayed by incorrect details can only be re-issued once you supply corrected ones.

Timelines

Refunds are approved within 2 business days of the returned item passing inspection, and credited within 5–10 business days after that, depending on your bank. You can track progress under Orders > Refund Status.

What is not refunded

Delivery and handling charges on change-of-mind returns, items outside the return window, non-returnable categories, and services already completed are not refunded.